The Service Director, Tim Price, has been in the Catering Engineering Trade for twenty years. After serving an electrical apprenticeship and fulfilling his role as an electrician for several years, he found himself in his first service engineer role. After on site training, he passed the required Gas Safe examinations to allow him to work on Gas appliances.
Some nineteen years later Tim has worked for several major manufacturers and national service companies, in both managerial and engineering roles. Together with the directors of PHC Installations, he held the same values for workmanship and integrity.
For these reasons and on the back of comments made by customers who felt they were not receiving the professional service they were paying for, Frontline Catering Services Limited was established in January 2007,
“Companies would promise to attend promptly to our emergency calls, but three days later, nobody’s turned up!”
“ Companies were letting these customers down by sending inexperienced, unskilled engineers to their sites to undertake repairs.”
“ Companies would keep these customers in the dark about repair costs, leaving them without essential appliances working.”
“Companies would submit inflated charges to their invoices to compensate for poor workmanship.”
These are the kind of comments that customers were making and the main reason why Frontline Catering Services Limited was established, we believe we can make a difference to customer satisfaction.
Frontline Catering Services Limited is able to offer their services in all Catering Equipment break down calls, service contracts, planned maintenance issues, replacement equipment and complete kitchen design.
If you feel that we can assist you with please contact us by email on tim.frontline@fsmail.net or call on 07809 831747.